Why AI transformation is above all a trust and change-management challenge – and how organisations can put the human factor at the centre.
The post argues that the biggest obstacle in AI transformations is not the technology but the missing trust of employees in the change process.
Three specific levers are identified: transparent communication about goals and impacts, early involvement of those affected, and a leadership culture that can tolerate uncertainty.
The conclusion: organisations that treat AI adoption as a pure technology project fail regularly. Those that put the human factor at the centre create lasting change.
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