AI Transformation

    AI Transformation: top-down vision, bottom-up momentum.

    We help your AI pilots arrive in everyday work.

    Around 95% of gen AI pilots show no measurable P&L effect, often because they were scoped very small from the start. So we set an ambitious direction and begin with a small, low-risk first step. Leadership sets the direction, the teams bring their hands-on knowledge, and a first use case makes it into everyday work.

    Tell us what you're planningSee the approachStrategy · Use Cases · Responsible AI · Data

    Almost every company uses AI, but few scale it. Redesigned workflows often make the difference: AI high performers redesign them almost three times as often (McKinsey 2025).

    88% / ⅓
    of organisations use AI in at least one function – only about a third are scaling
    McKinsey, The State of AI, Nov 2025
    39%
    see any EBIT impact from AI at all – mostly below 5 %
    McKinsey, Nov 2025
    ~95%
    of GenAI pilots show no measurable P&L impact
    MIT NANDA, The GenAI Divide, 2025
    57% / 85%
    of German companies use AI. 85 % of non-users lack the technical know-how
    Bitkom, Sept 2026

    Leadership sets the direction. Teams find the lever.

    A top-down mandate alone produces pilots without buy-in. Bottom-up experiments alone stay isolated solutions that don't scale. The value comes from combining both in a multi-directional strategy. According to MIT, this gap between vision and everyday work is where around 95% of pilots stall. A second gap matters too: between what would be possible and what people feel able to put in a budget request. We help close both.

    01
    Top-down & bottom-up

    The two forces of an AI strategy

    Executives & top management

    Executive sponsorship and a clear vision are decisive. Leadership ensures AI initiatives pay into business goals, receive adequate resources and gain organization-wide support – while giving teams the freedom to experiment.

    Mid-level managers & ICs

    Proximity to daily operations and end-users is invaluable. This level identifies high-impact, feasible solutions for concrete problems in their own workflow, drives adoption, and ensures – through feedback – that tools are genuinely integrated into existing processes.

    02Multi-directional strategy

    Six dimensions of every initiative

    For every AI initiative – whether triggered top-down or emerging from a team – we think through six dimensions consistently. For each dimension we clarify the role of leadership and of the teams.

    DimensionLeadership & managementTeams & ICs
    Strategic focusSet the vision, align use cases with business goals, define guardrailsPrioritize the most pressing pain points from daily work and customers; start human-centered and low-risk
    ExplorationCreate space, budget and permission to experimentTest tools in practice, share findings, surface successful experiments upward
    Responsible AISet binding AI standards, align with values, anchor governanceAdhere to standards, anticipate risks early, test for bias, safety and ethics
    ResourcingProvide platform, data access, skills and budgetLeverage existing data/tools; make the ROI case when more is needed
    ImpactDefine KPIs, connect impact to business goalsQuantify effects (efficiency, satisfaction, cost), track KPIs, make value visible
    Continuous improvementInstitutionalize learning loops, enable scalingGive feedback, iterate solutions, spread what works
    03Prioritization

    Finding use cases: the Creative Matrix

    Good use cases are found systematically. We use the Creative Matrix for this, a method that connects AI capabilities with concrete business priorities.

    Before the matrix: see the actual process

    Event Storming starts directly with the work itself. In one room, with the people who actually run the process, we map the real sequence of events end to end, including the handovers, the waiting times and the workarounds that are rarely written down. The bottlenecks become visible before anyone says the word "AI". Only then does the Creative Matrix have something honest to work with.

    How it works

    A grid maps business goals (e.g. improve customer experience · increase efficiency · drive innovation · raise employee productivity) against AI capabilities (e.g. productivity assistance in daily work, conversational systems, semantic search over enterprise knowledge, custom AI applications on an AI platform). Each cell produces concrete "sticky-note" ideas.

    Then we prioritize

    We assess along two axes, impact and feasibility, and start where high value meets low risk. Every idea is validated before implementation.

    04
    Humans at the center

    Augmentation before automation

    The most effective use of gen AI augments human thinking and automates the repetitive. In both cases, people stay at the centre.

    Augment (humans get stronger)

    • Critical thinking & problem solving – AI provides data, humans interpret and decide
    • Creativity & innovation – AI generates options, humans push the boundaries
    • Relationships & collaboration – AI shares information, humans build trust
    • Strategy & vision – AI forecasts, humans set the long-term direction

    Automate (humans get relieved)

    • Repetitive, rule-based tasks – data entry, retrieval, formatting, basic code
    • Time- and resource-intensive tasks – research, analysis, summaries, first drafts

    Human-in-the-loop – indispensable even when automating

    Data selection & preparationPrompt design & refinementOutput review & correctionContinuous monitoring & feedback
    05Data Readiness

    The foundation: data

    AI is only as good as the data it learns from. Before we scale, we build a robust data foundation.

    Five factors of data quality

    Accuracy · Completeness · Representativeness · Consistency · Relevance

    Three factors of data accessibility

    Availability · Cost · Format

    Structured vs. unstructured

    Tables vs. images/free text require different approaches. We clarify the type, quality and structure of your data as the first step of every implementation.

    06
    AI Adoption Framework

    Maturity & approach

    We honestly locate you in the maturity model and define the next realistic step – along the themes Learn · Lead · Access · Secure · Scale.

    01

    Tactical

    First experiments, individual tools, learning effects

    02

    Strategic

    Aligned use cases, governance, first scaling

    03

    Transformational

    AI as part of the operating model, organization-wide

    Our approach – 5 steps

    1. 1Assessment & Event StormingMaturity level, data situation, real process bottlenecks
    2. 2PrioritizationCreative Matrix → impact × feasibility
    3. 3PilotLow-risk use case, human-in-the-loop, clear KPIs
    4. 4Responsible-AI checkBias, safety, compliance, values
    5. 5Scale & learning loopRoll out, measure, iterate
    07
    EU AI Act Readiness

    Ready for the Act, together with your legal counsel

    The EU AI Act phases in risk-tiered obligations for AI systems through 2028 – Article 4 AI literacy since 02.02.2025, Article 50 transparency from 02.08.2026, high-risk Annex III from 02.12.2027 and Annex I from 02.08.2028. We turn the technical requirements into system design – risk classification, documentation, logging, human oversight – working closely with your legal counsel.

    01

    Risk classification workshop

    Map your AI use cases against the Act's risk tiers (minimal, limited, high, prohibited), before you build.

    02

    Technical documentation & logging

    The artifacts Article 12 expects (architecture specs, eval records, audit trails) are produced as part of how we build.

    03

    Human-oversight design

    Review gates and override points, built directly into the system architecture.

    04

    Vendor & model due diligence

    Assessing the third-party AI providers you integrate against the obligations you carry as a deployer.

    Our contribution is technical and does not replace legal advice. Final compliance sign-off stays with your legal counsel.

    08
    FAQ

    Frequently asked

    01Top-down or bottom-up – which first?
    Ideally both in parallel. The vision sets the direction, and practice makes sure something arrives in everyday work and grows.
    02We don't have a clean data foundation yet. Too early for AI?
    No. We start with low-risk use cases and build data readiness in parallel.
    03What if the AI makes mistakes?
    That is why human-in-the-loop is always part of our approach: in data selection, prompting, output review and monitoring.
    04Will AI replace our people?
    The focus is augmentation: people are freed up for strategy, judgment and creativity, while the repetitive work is automated.
    05Do we have to commit to a specific AI platform?
    No. Our approach is tool-agnostic. The methodology (Creative Matrix, maturity levels, Responsible AI) works independently of platform and product.
    06Do you provide legal sign-off on EU AI Act compliance?
    No, final compliance sign-off stays with your lawyers. We turn the Act's technical requirements (risk classification, documentation, logging, human oversight) into system design, working closely with your legal counsel.

    What would you build if nobody said no?

    We start with an honest assessment of your maturity level and a prioritized use case that shows impact quickly. The direction can happily be bigger than the first step.

    See what that looks like in practiceTell us what you're planning

    Methodological framework based on the Google Cloud AI Adoption Framework and the Responsible AI Principles. Figures: McKinsey, The State of AI (November 2025); MIT NANDA, The GenAI Divide (2025); Bitkom press release (September 2026). Figures as of the respective publication.